This accessibility statement applies to bournemouth-tc.gov.uk. this website is run by the web team at BCP Council.
How you should be able to use this website
We want as many people as possible to be able to use this website. You should be able to:
- change colours, contrast levels and fonts using browser or device settings
- zoom in up to 400% without the text spilling off the screen
- navigate most of the website using a keyboard or speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We also make the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
Parts of this website are not fully accessible. For example some:
- pages and document attachments are not written in plain English
- tables do not have row or column headers
- documents have poor colour contrast
- heading elements are not consistent
- images do not have image descriptions
- images used to convey information have poor colour contrast
- information in tables cannot be reached with a keyboard
- documents are in PDF format and are not accessible
Feedback
If you find any problems not listed on this page or think we’re not meeting accessibility requirements, you can contact us by email at webcontent@bcpcouncil.gov.uk.
In your message, include:
- the web address (URL) of the content
- your email address and name
Requesting different formats
If you need information on this website in a different format like:
- accessible PDF
- large print
- easy read
- audio recording
- braille
You can email us at webcontent@bcpcouncil.gov.uk. We’ll consider your request and get back to you within 20 working days.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).
If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
We are committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances and exemptions listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons:
- we use an externally hosted brochure for our ceremony guide
Preparation of this accessibility statement
This statement was prepared on 3 March 2026. It was last reviewed on 3 March 2026.
This website was last tested in 3 March 2026. The test was carried out by BCP Council using Siteimprove and manual testing exercises.